Privacy Policy
How we collect, use, and protect your information at forceluminous.
Last updated:
Introduction
Forceluminous ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website forceluminous.world or use our handmade card and printing services. We process personal data in accordance with applicable French and European Union data protection law, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect information about you in various ways when you interact with our card design and printing services:
- Personal information you provide when placing orders for custom cards, including name, email address, shipping address, and phone number
- Design files, images, and text content you submit for your custom card and printing projects
- Payment information processed securely through our payment providers for card and printing orders
- Communication records when you contact us about your card designs or printing inquiries
- Preferences related to paper types, printing finishes, and design styles
How We Use Your Information
We use the information we collect to:
- Process and fulfill your handmade card and printing orders
- Communicate with you about your custom card projects and order status
- Send you design proofs and collect your feedback
- Provide customer support for our printing services
- Improve our card designs, printing quality, and overall service
- Send promotional information about new card designs and printing options (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping carriers to deliver your custom cards and printed materials
- Payment processors to handle secure transactions
- Service providers who assist in our card production and printing operations
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information and design files. Your custom artwork and personal details are stored securely and accessed only by authorized personnel involved in producing your cards.
Your Rights
Under applicable data protection law in France and the European Union, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data and design files
- Opt out of marketing communications
- Request a copy of your data in a portable format
- Lodge a complaint with a supervisory authority
You may contact the OPC (Office of the Privacy Commissioner of France) or another competent data protection authority if you believe your rights have not been respected.
Cookies
We use cookies to enhance your browsing experience. For more information, please see our Cookies Policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Forceluminous
6 Rue de l'Amiral de Coligny, 75001 Paris, France
Email: contact@forceluminous.world
Phone: +33 1 53 10 35 35